Cancellation Policy
Our cancellation policy is designed to be fair and transparent:
Course Cancellations
- More than 14 days before start date: Full refund
- 7-14 days before start date: 50% refund
- Less than 7 days before start date: No refund
Refund Process
To request a refund:
- Submit your request in writing
- Include your course details and reason
- Allow 5-7 business days for processing
- Refunds will be issued to original payment method
Special Circumstances
We understand that sometimes exceptional circumstances arise:
- Medical emergencies (with documentation)
- Bereavement
- Military deployment