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Microsoft 365 Certified: Teams Voice Engineer Expert

About the
course

MS-720
Expert
60 minutes to complete the exam
40-60 questions, multiple-choice and multi-select questions
700 / 1000

If you’re a telecommunications professional that knows how to plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams, this expert certification can help you move your career forward.

This certification covers Microsoft Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Microsoft Teams devices, audio/video conferencing, and voice migration.

Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams.

To become a Microsoft 365 Certified: Teams Voice Engineer Expert, you must earn the following certification first:

What you will learn

Skills measured

  • Plan and configure Microsoft Teams Phone
  • Optimize network performance
  • Plan and configure Direct Routing
  • Configure and manage Microsoft Teams Phone for voice users
  • Plan and configure Microsoft Teams clients and devices
  • Monitor and troubleshoot Microsoft Teams Phone
Download certification skill outline
Average salary for Teams Voice Engineer professionals

£75,000.00+

The average teams voice engineer salary in the United Kingdom is £75,000 per year or £38.46 per hour. Entry level positions start at £75,000 per year while most experienced workers make up to £89,250 per year.

Job Roles

  • Senior Voice and Collaboration Engineer
  • Microsoft Teams Voice Support Engineer
  • Support Engineer
  • Teams Voice Engineer
  • Senior Teams Voice And Video Engineer
Related Exams

Exam skills outline

Candidates for this exam are Microsoft Teams voice engineers that plan, design, configure, maintain, and troubleshoot integrated communications solutions at an organization. They must be able to translate business requirements into technical architecture and designs for communication solutions.

Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Microsoft Teams Calling Plans. Candidates also manage devices certified for Microsoft Teams, audio/video conferencing, and voice migration.

Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. They also work with administrators for other workloads, including networking, identity, licensing, security, and compliance.

  • Plan and configure Microsoft Teams Phone (25-30%)
  • Optimize network performance (5-10%)
  • Plan and configure Direct Routing (15-20%)
  • Configure and manage Microsoft Teams Phone for voice users (15-20%)
  • Plan and configure Microsoft Teams clients and devices (5-10%)
  • Monitor and troubleshoot Microsoft Teams Phone (15-20%)
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Kao Hockham Building
Edinburgh Way, Harlow,
Essex, CM20 2NQ.
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